Arlington Heights Flooring & Carpet Store

Our Arlington Heights carpet store serving both Arlington Heights and Palatine IL with great carpet and flooring values from the leading flooring manufacturers.
4 West Rand Road, Arlington Plaza , Arlington Heights , IL, 60004
(847) 577-0077

 Store Hours

Monday 10am-5pm
Tuesday 10am-5pm
Wednesday 10am-5pm
Thursday 10am-5pm
Friday 10am-5pm
Saturday 10am-5pm
Sunday Closed

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Reviews

Organization:
Olson Rug
Contact Details:
Main address: 4 West Rand Road, Arlington Plaza 60004 IL ,
Tel:(847) 577-0077, Fax:, E-mail: andy@olsonrug.com
Overall Rating: 5.0 stars - 90 reviews

By:
Date: February 9, 2016
Page Rating: (5.0/5)
Comments:
We have been very happy with all the carpet, laminate floors and shades we have ever purchased from Olson, and the service was always excellent! Our salesperson, Steve Bulmash, was always professional and courteous.
By:
Date: February 10, 2016
Page Rating: (5.0/5)
Comments:
Great experience with Steve in this store not only helping with my carpet purchase but clients I have sent to him for my business. Very knowledgeable .
By:
Date: February 11, 2016
Page Rating: (5.0/5)
Comments:
Steve Bulmash made a very stressful purchase flawless He made it all happen the day before i was having a houseful of people Thanks Steve I will shop nowhere else.
By:
Date: February 11, 2016
Page Rating: (5.0/5)
Comments:
the quality of the flooring is really nice I would like to mention Steve Bulmash whose knowledge and expertise made this easy
By:
Date: February 14, 2016
Page Rating: (5.0/5)
Comments:
I have made multiple purchases of carpeting and area rugs from Olson. I was always shown many options to choose from and we were treated very well. Some of my main reasons to return to Olson was good quality carpeting, competitive pricing, great installation and our sales person who we always have good faith in Mr. Steve Bulmash. I have also sent many of my co-workers to see Steve and they also were very satisfied with their carpet purchases.
By:
Date: February 17, 2016
Page Rating: (5.0/5)
Comments:
We shopped at your store in Arlington Heights, and had the pleasure of doing business with Steve Bulmash. Not only was he professional, and knowledgeable, but we were impressed with the service we received from beginning to end!
By:
Date: February 17, 2016
Page Rating: (5.0/5)
Comments:
Steve Bulmash, the representative who sold me carpeting for my living room and two bedrooms provided outstanding advice and suggestions. He was a pleasure to work with.
By:
Date: February 27, 2016
Page Rating: (5.0/5)
Comments:
We have purchased both carpet and window coverings from Olson Rug. Our salesman Steve Bulmash is extremely knowledgeable, and made the experience easy! The installs went well, and we are thrilled with how the carpet and blinds look. We are gearing up for our next Olson purchase, and look forward to working with Steve again!
By:
Date: March 9, 2016
Page Rating: (5.0/5)
Comments:
I love my carpet from Olson. My experience was easy and my salesman, Steve Bulmash was knowledgable and accommodating.
By:
Date: March 12, 2016
Page Rating: (5.0/5)
Comments:
Steve was great, he asked questions gave us options and helped us with the right choice for our bedrooms. The install crew, Alberto and Leo were equally great. Fast, professional, friendly, excellent. Highly recommend Steve and Olson. Thanks we are very happy!
By:
Date: March 16, 2016
Page Rating: (5.0/5)
Comments:
Such a great experience working with Steve! We had a dog with a medical issue and needed to carpet most of our house FAST. He worked within our budget and found us a great deal, arranged for fast delivery and everything was perfect. Thank you Steve!
By:
Date: March 17, 2016
Page Rating: (5.0/5)
Comments:
Steve Bulmash, once again, made buying carpet a pleasure. All carpeting in our house is now Olson.
By:
Date: March 23, 2016
Page Rating: (5.0/5)
Comments:
I love my carpet, unfortunately I had an issue with the installation. I was very upset but Steve took over and solved the problem. I now have a beautiful room and a new place to buy carpet :) thank you so much Steve!
By:
Date: March 24, 2016
Page Rating: (5.0/5)
Comments:
Love my carpet...Steve was most knowledgeable and helpful.
By:
Date: April 11, 2016
Page Rating: (5.0/5)
Comments:
Steve Bulmash is a fantastic salesman. He listened to what we needed and helped us find the perfect choices. He made sure that the price was acceptable with many advantages. We don't have our carpet, but are looking forward to having it installed soon. Our little Maltese is going blind and has had many accidents on our old carpet. Steve suggested Smart Strand carpeting and we couldn't be happier. If you need carpeting, Steve's your man!
By:
Date: April 15, 2016
Page Rating: (5.0/5)
Comments:
Mr Bulmash was a most delightful person to work with. He was very helpful, knowledgeable and most accommodating. A joy to work with.
By:
Date: April 28, 2016
Page Rating: (5.0/5)
Comments:
I love my wood laminate floors from Olson Rug! Steve is a great salesman - knowledgeable and helpful. We did our kitchen, hallway, and downstairs bathroom in a laminate that looks like marble, and the dining room and living room in a laminate that looks like real wood! Beautiful and easy to care for! Thanks, Steve!
By:
Date: May 12, 2016
Page Rating: (5.0/5)
Comments:
Steve Bulmash was very knowledgeable, listened to are request and helped us find the perfect carpet for our master bedroom. It was installed yesterday and we are very happy with our purchase. We have been customers for 20 years.
By:
Date: May 21, 2016
Page Rating: (5.0/5)
Comments:
Steve Bulmash was very helpful with my selection of tile. I'm looking forward to the completed installation.
By:
Date: May 24, 2016
Page Rating: (5.0/5)
Comments:
The installers were a class A group. Moved furniture, installed new hardwood flooring and cleaned up. A perfect job! Friendly team took the time to answer every question. Would definitely recommend Olson!
By:
Date: June 1, 2016
Page Rating: (5.0/5)
Comments:
We'v e been very satisfied with our experience at Olson Rug/Flooring in Arlington Heights. This is our third time shopping for carpet (for various rooms) at this store in the past 10 years. Steve is competent , professional, and knowledgeable re: our flooring options.
By:
Date: June 13, 2016
Page Rating: (5.0/5)
Comments:
Steve did a great job listening to our needs and had several excellent choices within our budget. This is our second time using Steve in the last 2 years and we'll be back again.
By:
Date: June 16, 2016
Page Rating: (5.0/5)
Comments:
I am enjoying my carpet and the Congoleum very much. In spite of a few irregularities it was satisfactory. Steve was very polite and accommodating and seemed to have a lot of experience. He was a pleasure to work with.
By:
Date: June 18, 2016
Page Rating: (5.0/5)
Comments:
Mr. Bulmash was most helpful guiding me through my carpet selection and purchase. He was both courteous and professional.
By:
Date: June 20, 2016
Page Rating: (5.0/5)
Comments:
Steve took great care off me. This is my 2nd time I bought Olsen.I willing buy again. They treat yourself great.
By:
Date: June 30, 2016
Page Rating: (5.0/5)
Comments:
My husband and I just purchased our first home. We were under a time crunch for getting the rug installed. Steve at the Arlington Heights office was amazing. His attention to detail and making us feel like we were just as important to him as he was to us. He made sure we got our carpet installed before the move. We were very confident when we left the store knowing Steve had or backs. Thank you so much Steve. I would highly recommend this location to my friends and family.
By:
Date: July 2, 2016
Page Rating: (5.0/5)
Comments:
Steve greeted us upon entering store but gave us plenty of time to browse on our own which I like a lot. When we were ready to buy a rug he was easy to work with.
By:
Date: July 10, 2016
Page Rating: (5.0/5)
Comments:
After having a most stressful experience with a competitor, we ended up canceling our order and decided to try Olson. I'm so glad we did because the service and experience was top notch. We love our new laminate flooring and carpeting that we purchased. When we explained our situation to our salesperson Steve Bulmash, he assured us that Olson will follow through on their commitment and they did. Steve, thank you for turning a stressful situation into an enjoyable.
By:
Date: July 19, 2016
Page Rating: (5.0/5)
Comments:
Steve Bulmash was our salesman and he was very courteous and professional. He helped us select our carpet and made the process very easy and quick. I will use Steve again for any of our carpet needs and will recommend him to our friends.
By:
Date: July 19, 2016
Page Rating: (5.0/5)
Comments:
Steve was amazingly helpful, kind and informative. We're extremely satisfied with all the work which was done!
By:
Date: July 24, 2016
Page Rating: (5.0/5)
Comments:
We were assisted by Steve Bulmash at the Arlington Heights location. He was very knowledgeable, professional and easy to deal with. His understanding of carpets made our experience enjoyable and far exceeded our expectations. We would highly recommend Steve and Olson Rug for your flooring needs.
By:
Date: July 25, 2016
Page Rating: (5.0/5)
Comments:
We could not be more pleased with the most competent service provided at this store, initially by Nick and later by the manager, Steve. We are thrilled with our carpet choice. Thank you!
By:
Date: July 26, 2016
Page Rating: (5.0/5)
Comments:
It was a pleasure working with Steve Bulmash for our carpet order. He answered all of my questions very professionally.
By:
Date: July 26, 2016
Page Rating: (5.0/5)
Comments:
Recently, after our basement flooded, we needed new carpeting. We took our time and looked around; we compared several offers but in the end we decided to go with Olson Rug. Our salesperson, Steve B was both helpful and knowledgeable. He helped us narrow our focus from a wide variety of very good products to the handful that would serve our needs the best and at a price we could afford. He was neither pushy nor impatient with our indecisiveness but worked with us through the decision making process. It's easy to see, with employees like Steve, why Olson Rug has remained The Chicago go-to flooring specialist for so many years.
By:
Date: July 29, 2016
Page Rating: (5.0/5)
Comments:
We have made several purchases at the Arlington Heights store and have always gotten great service from Steve. He's always been courteous, knowledgeable, and profesional
By:
Date: August 10, 2016
Page Rating: (5.0/5)
Comments:
I purchased carpeting from this store and was extremely happy with my sales person, Steve Bulmash. He is very knowledgeable and quite personable. He helped me make the right choices for my carpet needs and he took the stress out of the purchasing process. I would definitely purchase carpeting from him in the future.
By:
Date: August 11, 2016
Page Rating: (5.0/5)
Comments:
Great experience with Steve. He was very accommadating.
By:
Date: August 31, 2016
Page Rating: (5.0/5)
Comments:
Had another great experience with Steve Bulmash. I will always shop at Olson with Steve and had recommended him to other family members who have also been satisfied
By:
Date: August 31, 2016
Page Rating: (5.0/5)
Comments:
We were shopping for carpet and I really did not want to stop in another store. But we saw the Arl Hts. store and decided to stop in. We met Mr. Steve Bulmash and after telling him what we wanted he showed us the best carpet for our needs and the colors were perfect. Thank you Mr. B. for showing us the best solution for our needs.
By:
Date: September 3, 2016
Page Rating: (5.0/5)
Comments:
This is our third time in 25 years buying carpet from the Olson Rug Arlington Heights store. Steve is very knowledgable, patient, and courteous. We have recommended many people over the years and now are suggesting they ask for Steve!
By:
Date: September 12, 2016
Page Rating: (5.0/5)
Comments:
Subj: Excellent Service During the past 2/3 weeks we have been in the process of laying new carpeting and were and have been very pleased with suggestions and help from Steve Bulmash from your Arlington location. It was a really excellent experience! Mr J B Jr.
By:
Date: September 28, 2016
Page Rating: (5.0/5)
Comments:
We just purchased new flooring from Steve Bulmash. He was very knowledgeable about the products and very helpful. We will definitely recommend him to others. He was a pleasure to work with.
By:
Date: September 30, 2016
Page Rating: (5.0/5)
Comments:
Steve Bulmash was very helpful. I described what I was looking for in a carpet and he was able to show me some samples that fit. I found one I liked almost immediately.
By:
Date: September 30, 2016
Page Rating: (5.0/5)
Comments:
High marks for Steve Bulmash with helping my wife and I select the best carpet, pad and color for our home. High marks for Steve
By:
Date: September 30, 2016
Page Rating: (5.0/5)
Comments:
Steve was great. So helpful in helping me select the right carpet for our space!
By:
Date: October 7, 2016
Page Rating: (5.0/5)
Comments:
Steve Bulmash is absolutely fantastic. We have now made multiple purchases from him. He listens carefully to our needs and desires and then walks us carefully through our options, helping us arrive at just the right decision.
By:
Date: October 15, 2016
Page Rating: (5.0/5)
Comments:
It was a pleasure to work with Steve. He is a very knowledgeable professional. I look forward to completing all of our floor coverings with Steve.
By:
Date: October 17, 2016
Page Rating: (5.0/5)
Comments:
My wife and I had a great experience shopping at the Arlington Heights store. Steve Bulmash was extremely polite, knowledgeable and helpful with our shopping needs. Thank you Steve!
By:
Date: October 19, 2016
Page Rating: (5.0/5)
Comments:
Steve was just so easy to work with answered all of our questions and was SUPER patient with our lengthy decisions....will shop there again because of his customer service.
By:
Date: October 23, 2016
Page Rating: (5.0/5)
Comments:
Excellent experience. Steve was very knowledgeable. He knew what questions to ask to help us determine what would work for our tastes and needs, and kept us within our budget.
By:
Date: October 28, 2016
Page Rating: (5.0/5)
Comments:
steve was very accommodating, knowledgeable, and very very helpful in making our decision. would recommend him very highly to other people . its was a pleasure to do business with him, business with him .
By:
Date: October 28, 2016
Page Rating: (5.0/5)
Comments:
We worked with Steve. He got the carpet installed quickly and the install was done well.
By:
Date: October 28, 2016
Page Rating: (5.0/5)
Comments:
Great experience with Steve at Olson Rugs in Arlington Heights. We got exactly what we ordered, on time, with great attention to detail.
By:
Date: November 2, 2016
Page Rating: (5.0/5)
Comments:
We purchased carpet and tiles from Olson in October and the service from the Arlington Heights location was great! We went to a different location initially and the experience was total opposite. We are so glad we walked into the Arlington Heights store. Our sales person, Mr Steve Bulmash was exceptional. He asked us questions, offered suggestions and helped us pick the perfect flooring options always keeping our budget in mind. He made sure we were happy with the purchase as well as the whole experience. Thanks a ton Steve! They had to come in a couple of times to do the measurements as they missed a flight of stairs initially and can do better with scheduling. However Steve did his best to make things happen on schedule. The carpet crew, Leo and team were great too and did an awesome job with our stairs! Olson Arlington Heights is going to be our go to place for flooring options.
By:
Date: November 7, 2016
Page Rating: (5.0/5)
Comments:
Steve was very helpful and knowledgable. He took the stress out of the experience and did not pressure us. Happy with the experience.
By:
Date: November 11, 2016
Page Rating: (5.0/5)
Comments:
Steve was fantastic. Very helpful and great to work with.
By:
Date: November 11, 2016
Page Rating: (5.0/5)
Comments:
Steve was fantastic. Very helpful and great to work with.
By:
Date: November 11, 2016
Page Rating: (5.0/5)
Comments:
Steve was very helpful and great to work with! Very happy with our experience here at Olson!
By:
Date: November 12, 2016
Page Rating: (5.0/5)
Comments:
Steve the store manager went above and beyond in customer service. managing a busy saturday afternoon store on his own, Steve was able to dedicate significant time to serve us in a patient way, and provided great assistance as we navigated our options and choices. Wonderful service.
By:
Date: November 12, 2016
Page Rating: (5.0/5)
Comments:
Really outstanding service, product knowledge, and price. Olson has found a real gem in Steve. Would recommend all my friends to see him for their carpet and flooring needs.
By:
Date: November 12, 2016
Page Rating: (5.0/5)
Comments:
My husband and I worked with Steve at the Arlington Hts location who was extremely helpful and courteous. Will definitely recommend this store to others.
By:
Date: November 14, 2016
Page Rating: (5.0/5)
Comments:
Recently purchased carpet from your Arlington Heights store and the experience has been excellent. Our sales person Steve has been very helpful and professional throughout the process, from giving us information about carpet selection through the measurement and installation process. Would recommend Steve and your store without reservation to friends and family!
By:
Date: November 14, 2016
Page Rating: (5.0/5)
Comments:
Just bought three rooms of carpeting today. Our sales person, Steve Bulmash, was extremely helpful. No pressure. Conversely, he made sure we got the best value for our hard earned money.
By:
Date: November 18, 2016
Page Rating: (5.0/5)
Comments:
We purchased carpeting from Steve Bulmash. He was one of the most professional sales people we've worked with. Very knowledgeable about carpets and flooring. We are very delighted with our carpet purchase!
By:
Date: November 18, 2016
Page Rating: (5.0/5)
Comments:
Steve was very patient and professional. He helped us with the right carpeting choice. Thank you!
By:
Date: November 19, 2016
Page Rating: (5.0/5)
Comments:
We shopped at the Arlington Heights store. Steve Bulmash was very friendly and thorough in helping us find the right carpet for our family room. He was very knowledgeable and professional.
By:
Date: November 22, 2016
Page Rating: (5.0/5)
Comments:
Steve was awesome to work with! Very knowledgeable and easy going. Helped us get the best deal and was a very honest salesman. Wouldn't go anywhere else!
By:
Date: November 28, 2016
Page Rating: (5.0/5)
Comments:
Our salesperson, Steve Bulmash, was courteous, knowledgeable and professional. He listened to our requirements and helped us select the right carpet for the family room. He explained the contract and Tips for Installation carefully. He goes out of his way to provide good service.
By:
Date: December 14, 2016
Page Rating: (5.0/5)
Comments:
Just had a wonderful experience with Steve at the Arlington Heights location. He was helpful, polite, and very knowledgeable. Great experience!
By:
Date: December 16, 2016
Page Rating: (5.0/5)
Comments:
Steve Bulmash was extremely helpful helping me choose the right carpet for my condo. It was a great experience and would recommend Olson Rugs of Arlington Heights to my friends.
By:
Date: December 17, 2016
Page Rating: (5.0/5)
Comments:
Steve assisted us in our home carpet decisions and put our minds at ease with the different options available to us in our price range. Friendly and knowledgeable; would recommend to family and friends.
By:
Date: December 17, 2016
Page Rating: (5.0/5)
Comments:
Great experience. Steve was very helpful and knowledgeable
By:
Date: December 17, 2016
Page Rating: (5.0/5)
Comments:
Steve did a great job showing us the different rug samples.and price comparisons.
By:
Date: December 23, 2016
Page Rating: (5.0/5)
Comments:
I have been in customer service for 30 years and have watched service standards decline and business relationships become more the exception than the rule. However, my experience with Steve Bulmash at Olson Rug was outstanding, and restored my faith in client business relations. Steve sets the standard for customer service excellence. Attentive, cooperative and very knowledgeable, he helped me make the best decisions for my circumstances, budget and timeframe. I will make all my future flooring purchases with Steve and Olson and will recommend him to all my family and friends. Thank You, Steve. You are a credit to your company.
By:
Date: January 3, 2017
Page Rating: (5.0/5)
Comments:
Steve Bulmash is very friendly, knowledgeable and patient. He made my carpet buying experience very satisfying.
By:
Date: January 6, 2017
Page Rating: (5.0/5)
Comments:
Steve was very professional, helpful and attentive. He assisted my mother in her first carpet purchase in over 15 years! Thanks for an easy purchase!
By:
Date: January 7, 2017
Page Rating: (5.0/5)
Comments:
Steve Bulmash was a pleasure to do business with. We were unsure of what we wanted on arrival but Steve took the time to explain all of the various choices. Very happy with our purchase.
By:
Date: January 9, 2017
Page Rating: (5.0/5)
Comments:
After 3 trips and the professional advice given by Steve Bulmash, we finally made a great deal on new carpeting for our home. He spent a lot of time explaining the differences in our possible choices and helped us make the perfect choice.
By:
Date: January 14, 2017
Page Rating: (5.0/5)
Comments:
Steve was excellent. He help us with picking out our carpet and did a awesome job
By:
Date: January 14, 2017
Page Rating: (5.0/5)
Comments:
We had a great experience selecting new carpeting from Olson. Steve Bulmash was very helpful and knowledgeable.
By:
Date: January 15, 2017
Page Rating: (5.0/5)
Comments:
Excellent experience. Our salesman Steve Bulmash was very knowledgeable and very good at helping us narrow down the possibilities and we quickly found what we wanted
By:
Date: January 23, 2017
Page Rating: (5.0/5)
Comments:
I just purchased carpeting for my basement at the Olson Rug store in Arlington Heights. After meeting the salesperson, Steve, on my first visit, I knew that I wouldn't need to shop anywhere else for carpeting. Not only was Steve personable, knowledgeable and patient, he also had a genuine interest and concern for my needs, which made choosing the right carpet much easier. I will definitely be recommending Steve at the Arlington Heights store to my family and friends.
By:
Date: January 28, 2017
Page Rating: (5.0/5)
Comments:
Amazing wonderful terrific easy and on budget, working with Steve is the only way to go at the Arlington Heights store a perfect 10!!!!!
By:
Date: January 28, 2017
Page Rating: (5.0/5)
Comments:
Steve is a very knowledgeable and helpful individual. He assisted me in buying our additional rooms of carpet and we were satisfied once again. Thank you!
By:
Date: January 30, 2017
Page Rating: (5.0/5)
Comments:
Steve was so knowledgeable of the different carpet options, very patient and it made the whole process of choosing a carpet painless.
By:
Date: January 31, 2017
Page Rating: (5.0/5)
Comments:
My experience at this store was an excellent one. Steve Bulmash was very professional, nice, and knowledgeable. I would definitely recommend this store to my friends.
By:
Date: January 31, 2017
Page Rating: (5.0/5)
Comments:
We have purchased carpet only through this Olson Rug location for many years. We have been luck to work several times with Steve and found his knowledge of the products extremely helpful. The quality, pricing and customer service brings us back time after time. Thank you
By:
Date: February 4, 2017
Page Rating: (5.0/5)
Comments:
Great experience. Steve Bulmash was very knowledgeable and helpful, especially helping us find options within our budget and being willing to show us many options.
By:
Date: February 7, 2017
Page Rating: (5.0/5)
Comments:
When we shop for anything for our home, we are very careful shoppers. Today was only our second look at carpeting and, to my surprise, we worked with a salesman who was knowledgeable and patient enough to get our order , same day! We had bought from Olson before at another store and had no complaint. But Steve had all the answers to our many questions...enough to stop us from looking any further. I'd like to commend Olson for having sales staff that really knows their products and understands that listening is as important as talking!
By:
Date: February 10, 2017
Page Rating: (5.0/5)
Comments:
Steve Bulmash was a great facilitator in helping us pick out carpeting. After 32 yrs he does know a little bit about what he is selling. We couldn't ask for a better education in picking the right product for our needs. Make sure you ask him for the "family" discount. You won't be disappointed. Five thumbs up.